On site within the hour
Trauma cleaning carried out with care and complete discretion
After an unattended death or a serious incident, a property needs specialist decontamination before anyone can safely go back in. Our trauma cleaning teams remove all biological contamination, treat odours at source and restore the space, working quietly and respectfully throughout.
- 24/7, on site within the hour
- Fixed quotes
- Fully documented
Quote for trauma and unattended death cleaning
We operate 24/7 for emergency cleaning and reactive response.
When you need us
We work on behalf of families, landlords, housing providers, local authorities and insurers, and we're used to coordinating with police, coroners' officers and property managers. Once the scene has been released, we can usually take the whole job off your hands, including removal of affected furniture and flooring.
Who we do this for
- Families and executors
- Housing associations and landlords
- Local authorities
- Insurers and loss adjusters
What's included
- Discreet attendance, unmarked vehicles on request
- Removal of contaminated flooring, furniture and fixtures
- Biological decontamination to a verified standard
- Odour neutralisation using ozone or hydroxyl treatment where appropriate
- Clinical waste disposal with full documentation
- Liaison with landlords, insurers and loss adjusters
Accredited and checked
Compliance and paperwork
Contaminated material from this work is classed as clinical or hazardous waste. We segregate, package and remove it through registered waste carriers, and you receive the waste transfer or consignment note, which is what your duty of care under the Environmental Protection Act 1990 requires you to keep. Chemicals are used under COSHH assessments, and every job has a site-specific risk assessment and method statement.
We cover England, Scotland and Wales from our London office, with trauma and unattended death cleaning available 24 hours a day, 7 days a week.
From first call to signed-off site
Every reactive job follows the same documented process, so you always know what's happening and what you'll receive at the end.
Call or send details
Tell us what's happened, where it is and how to get access. Photos help us quote faster.
Fixed quote
We confirm the scope, price and arrival window before anyone is dispatched.
Crew on site
Trained technicians arrive with PPE, equipment and a site-specific risk assessment.
Clean and decontaminate
Contaminated material is removed, surfaces treated and waste consigned correctly.
Sign-off pack
You get photos, a completion report and waste paperwork for your records or insurer.
Trauma and unattended death cleaning: common questions
Can you deal with the landlord or insurer directly?
Yes. With your permission we can quote, invoice and report directly to the landlord, managing agent or insurer so you don't have to manage it yourself.
How long does a trauma clean take?
Most residential trauma cleans are completed within one to three days, depending on how long the property was left and how far contamination has spread into flooring and subfloors.
Will the smell go completely?
In most cases, yes. Odour comes from contaminated material, so we remove the source first, then treat the air and surfaces. We only sign off once the odour is gone.
Who pays for trauma cleaning in a rented property?
It depends on the tenancy, the insurance in place and the circumstances. Costs are often met by the estate, the landlord's insurer or the housing provider. We can quote the relevant party directly.
Do family members need to be present?
No. Once we have access arrangements we can complete the work without family members attending, and we set aside personal items and documents we find.
Related services
- Biohazard cleaningBlood, bodily fluids, faeces and infectious contamination removed and decontaminated.View service
- Sewage spill clean-upEmergency extraction, decontamination and drying after sewage backflows and overflows.View service
- Flood and water damage cleaningWater extraction, strip-out and structural drying after floods and leaks.View service
- Fire and smoke damage cleaningSoot removal, smoke odour treatment and decontamination after fires.View service