On site within the hour
Sewage spill clean-up and decontamination, day or night
Sewage contains bacteria and viruses that make it a genuine health hazard, and it soaks into porous materials fast. We extract standing waste, strip out contaminated materials, disinfect every affected surface and set up drying equipment so the property can be repaired and reoccupied.
- 24/7, on site within the hour
- Fixed quotes
- Fully documented
Quote for sewage spill clean-up
We operate 24/7 for emergency cleaning and reactive response.
When you need us
We attend backflows from blocked drains, toilet and soil stack overflows, flooding from external sewers and leaks into basements, plant rooms and commercial kitchens. If the cause is still active, we can work alongside your drainage contractor to get it isolated first.
Who we do this for
- Housing associations and landlords
- Facilities managers
- Restaurants and commercial kitchens
- Insurers and loss adjusters
What's included
- Pumping and extraction of sewage and contaminated water
- Strip-out of contaminated plasterboard, flooring and insulation
- Antimicrobial treatment of all affected surfaces
- Commercial drying and dehumidification with moisture readings
- Waste removal with licensed carriers
- Report and photos for insurance claims
Accredited and checked
Compliance and paperwork
Contaminated material from this work is classed as clinical or hazardous waste. We segregate, package and remove it through registered waste carriers, and you receive the waste transfer or consignment note, which is what your duty of care under the Environmental Protection Act 1990 requires you to keep. Chemicals are used under COSHH assessments, and every job has a site-specific risk assessment and method statement.
We cover England, Scotland and Wales from our London office, with sewage spill clean-up available 24 hours a day, 7 days a week.
From first call to signed-off site
Every reactive job follows the same documented process, so you always know what's happening and what you'll receive at the end.
Call or send details
Tell us what's happened, where it is and how to get access. Photos help us quote faster.
Fixed quote
We confirm the scope, price and arrival window before anyone is dispatched.
Crew on site
Trained technicians arrive with PPE, equipment and a site-specific risk assessment.
Clean and decontaminate
Contaminated material is removed, surfaces treated and waste consigned correctly.
Sign-off pack
You get photos, a completion report and waste paperwork for your records or insurer.
Sewage spill clean-up: common questions
Is it safe to stay in the property?
Occupants should stay out of affected areas until they've been decontaminated. We'll advise on which rooms can be used when we assess the site.
Will my insurance cover sewage clean-up?
Many buildings policies do. We provide photos, moisture readings and an itemised report to support your claim.
Do you fix the drain as well?
We focus on the clean-up and decontamination. We can coordinate with your drainage contractor, or recommend one, so the cause is fixed before we reinstate.
Who is responsible if sewage comes from the public sewer?
In England and Wales, the water company is responsible for public sewers. If sewage from a public sewer floods your property, contact them as well, as you may be entitled to compensation under the Guaranteed Standards Scheme.
Can carpets be saved after a sewage leak?
Carpets and underlay contaminated with sewage are normally disposed of, because they can't be reliably decontaminated. Hard floors and many hard surfaces can be cleaned and disinfected.
Related services
- Biohazard cleaningBlood, bodily fluids, faeces and infectious contamination removed and decontaminated.View service
- Trauma and unattended death cleaningDiscreet decontamination after unattended deaths, serious injuries and incidents.View service
- Flood and water damage cleaningWater extraction, strip-out and structural drying after floods and leaks.View service
- Fire and smoke damage cleaningSoot removal, smoke odour treatment and decontamination after fires.View service